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Rockville Auto Repair

5531 Nicholson Ln Ste A.Rockville, MD 20852Mon - Fri: 8:00 AM - 6:00 PMBOOK AN APPOINTMENT
give us a call(301) 945-7198
Mon - Fri: 8:00 AM - 6:00 PM
4

Was very happy with service. Happened to be passing through the area, with suspiciously squeaky brakes, and they were able to both diagnose and fix the problem within the afternoon. Professional, nice, and clear in explaining the problem and available solutions.

Well thank you very much for stopping in and letting us service your vehicle.Hope to see you again for your next service!

- Auto Clinic Care
5

Sad experience! The service rating and quality of work is none existence to say the least. The price quote is always far lower than what you end up paying at the end. the atmosphere is none professional and this will be my first and last time visiting this shop. I suggest to hire a good lawyer if you decide to go there first as you may need one. My car was working fine, I toke it there for preventive maintenance to save few dollars, and I end up paying more than what the dealer quoted me and crippled car :(

Business Response: As the owner and general manager of Auto Clinic Care, I take great pride in the performance of our organization and we make sure customer satisfaction is our number one priority. We do our best to satisfy every customer. We monitor our customer satisfaction reviews and we make sure we are in good standing. When I saw this review, I took action by reviewing all of the repairs and Preventive Maintenance for the last two months. I identified twelve cars serviced during this period, of which had Preventive Maintenance. I contacted all twelve clients, and put forward the issue. I received high satisfaction response with no one having any complaint. I spoke to our staff and no one could recall any such repair or any such complaint from a client. Unfortunately, I could not identify the reviewer as posted above. Call(301) 881-7891 and speaks with Johny, this complaint is not identifiable by us I wonder if the person has mistaken us with The (Auto Clinic) One Block Away from our shop, we have no record of such complaint. In the past two months we have contacted all clients and received full satisfaction.

- Auto Clinic Care
5

I cant believe there are no reviews for this place yet. OK AUTO CLINIC CARE is my best kept secret! Ask for Charlie. This place has saved me literally thousands of dollars. They are friendly, super knowledgeable and most importantly HONEST. He is the best! He wont just repair your car - he will explain everything in detail. You wont go anywhere else after you go here once

That what we are here for.Thank you for giving us the chance and opportunity to fix and repair your vehicle.Thanks,Auto Clinic Care

- Auto Clinic Care
5

I have to echo what many people have said about these guys -- they have the best customer service of any auto shop. Very courteous when I scheduled the appointment and when I brought my car in. I wish I had found them sooner instead of spending so much over the past few years at the dealership.

4

Hi Johnny, How are you, hope all is well?. I must say thank you for taking care of my vehicle yesterday. I had a good experience at your establishment. V/r Best,

Mr Blackwood,As always it is my pleasure.I am Glad you had another pleasant experience.See you for your next serivce.Johny FaresAuto Clinic Care

- Auto Clinic Care
5

I was very satisfied with the service. Thanks,

Thank you for choosing Auto Clinic Care for service.Look forward to seeing you again.Thanks,David

- Auto Clinic Care
5

No one's better than Auto Clinic Care! After seeing all the great reviews of Auto Clinic Care throughout the internet, I decided to give them a shot for my recent 90K maintenance work. Boy was I glad I did. I found everyone from the folks at the front desk (Johny and David - one of the owners) to the mechanics to be extremely friendly, courteous, and honest. Sitting in the office waiting for my car, I was amazed with how well both Johny and David knew their customers even asking about their family. It was obvious that these were long-time customers as their interactions were so genuine. This is something you definitely do not see at the dealers or any franchise shops. These guys don't pressure anyone into unnecessary services; they take the time to explain everything. They were so honest with everyone. By the way, if you need to go somewhere (e.g. shopping or work) after dropping off your car, they'll be more than willing to give you a lift. That's just great customer service. Another positive, free secured WIFI is available in the waiting area. Are you tired of going to the dealer or franchise shop for your car? Looking for a great, friendly, family-owned place? If you are, then Auto Clinic Care in Rockville is the place for you. I will definitely continue to use them for routine maintenance in the future.

Well we look forward to seeing you in for your future services and as always we welcome anyone in to visit and give us a try! David

- Auto Clinic Care
5

These guys look out for their customers I' ;ve lost track of how many years we've been customers of Auto Clinic Care, but I can easily remember the peace of mind that descended on the auto-maintenance part of our lives when we became customers. No more wondering whether repairs were needed; no more concern over whether or not they were done correctly; no more hassling over how quickly work would (or would not) be done; no surprises when the bill comes. This is an incredibly knowledgeable, capable, honest, and well-run shop! I could go on and on, but suffice it to say that I recommend Auto Clinic Care to all my friends, and now they are taking care of cars for my daughter and son-in-law.

Thank you kindly for your business and we look forward to seeing you in for your next service!Have a safe and happy holiday!Auto Clinic Care

- Auto Clinic Care
5

I've been coming to auto clinic care for 18 years and I don't trust any body besides Johny and his crew , they always take care of my vehicle and Excellent customer service and auto repair! I find them to be very trustworthy and they treat you like family.

It has been our pleasure to have you as a loyal customer of ours for that long.We look forward to continuing business in the future.See you in for your next service! David

- Auto Clinic Care
5

We have been using Auto Clinic Care for more than a decade and we have always been pleased with the service. They are very customer-friendly and the whole operation gives a sense of being consistently well-managed and efficient. Also, we have only one car so it is helpful that Auto Clinic Care is located within walking distance of White Flint Metro. I don't know how it compares with similar shops in terms of cost, but we are dealing with honest people who consistently do quality work, and so for me its definitely good value for the money spent.

Well as always that is what we strive for.Thank you so much for being a Auto Clinic Care loyal customer.We look forward to seeing you in for your next service!

- Auto Clinic Care
Auto Clinic Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto Clinic Care (301) 881-7891 if you have any issues in accessing any area of our website.